INFORMATION ON THE PROCESSING OF PERSONAL DATA RELATED TOCOMPLETION OF THE REGISTRATION FORM MY-CLIPPER REGISTRATION
Identity and contact details of the data controller
FamilyBro S.r.l. hereinafter also "FamilyBro" or "Owner," with registered office at Via G. Bortolan 44, Vascon di Carbonera (TV) and contactable at the e-mail address info@familybro.com, at PEC familybro@pec.it or at the phone number 0422.22114
Purpose and legal basis
A) User registration management: Personal data is processed to enable the creation of an account and subsequent access to the restricted area.
B)PurchaseManagement: Personal data is processed for all purposes related to the management of the contractual relationship throughout all its phases (e.g., logistics planning, customer support activities, and compliance with regulatory obligations incumbent upon the Data Controller).
C) Live Chat Management
: Personal data is processed for all purposes related to handling requests for information or providing customer and/or consumer support.
D) Newsletter: Contact information is used to send advertising and/or promotional materials
E) Defense purposes: The Data Controller may need to process personal data for the management of disputes and out-of-court or in-court litigation.
| Purpose | Legal basis (common data) | Legal basis (special data) |
| A | Contract execution | / |
| B | Performance of the contract; Compliance with legal obligations. | / |
| C | Execution of pre-contractual measures;Legitimate interest of the Owner in responding to requests received. | / |
| D | Consent. | / |
| E | Legitimate interest of the Owner in ascertaining, exercising or defending a right. | To ascertain, exercise or defend a right. |
Retention period
| Purpose | Storage time |
| A | If 12 months have passed since the user’s last interaction (e.g., login), the account is suspended. If there are no further interactions, the account is deleted 24 months after suspension. |
| B | 10 years after the termination of the contract. |
| C | 12 months since the last interaction with LiveChat (e.g., submission of a new request) |
| D | Until disenrollment |
| E | 10 years from the final resolution of the dispute. |
Nature of conferment and consequences in case of refusal
| Purpose | Nature | Consequences |
| A | Needed | You are unable to create an account and access the additional services available to registered users. |
| B | Needed | Inability to establish or continue the business relationship. |
| C | Needed | Inability to receive the requested information. |
| D | Optional | Inability to receive company newsletters |
| E | Needed | Inability to handle litigation. |
Scope of communication
Data are processed by authorized internal staff for specific tasks and are communicated externally according to the following rules
| Purpose | Categories of external recipients |
| A | External consultants, companies that provide hosting and management services for technology platforms, and companies that provide authentication tools. |
| B | Companies belonging to the same business group, insurance companies or credit assignment entities, agents, financial institutions, external consultants, parties to whom disclosure is required by law, and business partners (customers/suppliers). |
| C | Companies belonging to the same business group, agents, business consultants. |
| D | Companies belonging to the same business group, external consultants, companies offering hosting/management services for technology platforms. |
| E | Law firms; debt collection or assignment companies; judicial authorities. |
Since the data are also processed by computer tools, they may also be visible to individuals who service/maintain such systems.
Data transfer to a third country or international organization
The Holder does not make transfers of personal data outside the European Economic Area.
Rights of Thedata subjects
The person to whom the personal data refer is granted the following rights:
Access: You have the right to know whether your personal data is being processed and, if so, to access it and request a copy.
Correction: You may request that your personal data be updated, corrected (if inaccurate), or supplemented if incomplete.
Deletion: You may request the deletion of your personal data under certain circumstances (for more information, please contact the Data Controller).
Restriction: You may request that your data be marked in order to restrict its future processing under certain conditions (for more information, please contact the Data Controller).
Objection: You may object to the processing of your personal data on grounds relating to your particular situation, where the processing is based on a legitimate interest or is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
Portability: You have the right to receive the personal data you have provided to the Data Controller in a structured format and to transmit that data to another data controller if the processing is based on consent or a contract and is carried out by automated means.
Withdrawal of consent: You may withdraw your consent for the purposes for which it was requested, without affecting the lawfulness of the processing carried out up to that point.
The rights actually exercisable with respect to the processing activities carried out are:
| Purpose | Exercisable right | ||||||
| Access | Grinding | Cancellation | Limitation | Opposition | Portability | Revocation of consent | |
| A | X | X | X | X | X | ||
| B | X | X | X | X | X | ||
| C | X | X | X | X | X | ||
| D | X | X | X | X | X | X | |
| E | X | X | X | X | X |
To exercise the rights described above, you may use the form available at https://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/1089924 and submit it to the following email address: privacy@familybro.com
It is possible to complain to a Supervisory Authority: for Italy, Autorità Garante per la Protezione dei Dati Personali (www.garanteprivacy.it).
STATEMENTS:
I have read and understood the information regarding the processing of personal data(required)
Purpose ofthe “Newsletter”
◯ I consent ◯ I do not consent
