INFORMATION ON THE PROCESSING OF PERSONAL DATA RELATED TO BROWSING AND THE USE OF COOKIES

FamilyBro S.r.l. hereinafter also "FamilyBro" or "Owner," with registered office at Via G. Bortolan 44, Vascon di Carbonera (TV) and contactable at the e-mail address info@familybro.com, at PEC familybro@pec.it or at the phone number 0422.22114

Data Protection Officer (DPO)

The Data Protection Officer designated by the Data Controller can be contacted at dpo@familybro.com.

Purpose and legal basis

A) Verify the functioning of the services and thus allow navigation: the computer systems and software procedures used to operate this site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This category of data includes the IP addresses or domain names of the computers and terminals used by users, the addresses in URI/URL (Uniform Resource Identifier/Locator) notation of the resources requested, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user's operating system and computer environment.

B) Statistics: information is acquired to understand how the visitor interacts with the site in order to obtain statistics.

C) Profiling:Visitor tracking information iscollected in order to create a profile based on the interests expressed while browsing and, consequently, to display ads that align with previously identified preferences.

D) Respondingto communications sent via the published contact information: When a visitor contacts the Data Controller using one of the contact details published on the website, the information voluntarily provided is collected in order to process and fulfill the request.

E) Defensive purposes: TheData Controller may need to process personal data to manage disputes and litigation, whether in or out of court.

Cookie

Some of the purposes listed above may be achieved through the use of temporary markers (cookies). For more information, visitors can consult the dedicated section: “Cookie Policy” — details on the services and cookies used

Retention period

NNature of the submission and consequences in case of refusal

Scope of communication

All data collected and processed may be disclosed to internal figures authorized to process them because of their respective duties, as well as to the following categories of external parties, in relation to the distinct purposes of processing:

Since the data are also processed by computer tools, they may also be visible to individuals who service/maintain such systems.

Data transfer to a third country or international organization

The use of the website’s technological services may involve the transfer of or access to personal data to countries outside the European Economic Area, including the United States. For Meta Pixel, the recipient within the European Union is Meta Platforms Ireland Limited; transfers to Meta Platforms, Inc. in the United States are governed by the EU-US Data Privacy Framework, for data and processing covered by the relevant certification and the European Commission’s adequacy decision. Information regarding Meta’s participation is available in Meta’s documentation on the Data Privacy Framework. The services used and their respective privacy policies are also described in the Cookie Policy. To learn about the recipients involved in the specific processing and to obtain information or a copy of the safeguards applicable to any further transfers, you may contact FamilyBro at info@familybro.com. The use of a service based in the European Union does not, in and of itself, preclude access or processing from third countries.

Rights of data subjects

The person to whom the personal data refer is granted the following rights:

Access: it is possible to know whether any processing of one's personal data is taking place, and if so, to obtain them and request a copy.

Rectification: you can request that your personal data be updated, corrected (if inaccurate), and incomplete data be supplemented.

Deletion: it is possible to obtain the deletion of your personal data when certain conditions are met (for more information contact the Owner).

Limitation: it is possible to request that data be flagged, so as to limit its processing in the future, if certain conditions are met (for more information contact the Owner).

Objection: you can object to the processing of your personal data, on grounds related to your particular situation, where the processing is based on legitimate interest or is necessary for the performance of a task of public interest or connected with the exercise of public authority vested in the Controller.

Portability: it is possible to receive in a structured format the personal data provided to the Controller and to transmit you to another controller if the processing is based on consent or contract and is carried out by automated means.

Withdrawal of consent: it is possible to withdraw consent for the purposes that required it, without prejudice to the lawfulness of the processing carried out up to that point.

The rights actually exercisable with respect to the processing activities carried out are:

To exercise the above rights, you can use the form available at the link https://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/1089924 and forward it to the following address: privacy@familybro.com.

It is possible to complain to a Supervisory Authority: for Italy, Autorità Garante per la Protezione dei Dati Personali (www.garanteprivacy.it).

Services and Cookies Used

You can browse the site using only essential cookies. Statistical and advertising services are enabled after you consent to their respective purposes. You can change or revoke your selection using the privacy preferences button, which is always available on the site.

Preferences are stored for 186 days, for a period of no less than six months. The duration of individual cookies is specified in the details below and may be reduced by browser settings and restrictions.

Meta Pixel: Campaign Measurement and Marketing

With your consent to the “Marketing” category, we use Meta Pixel to measure the effectiveness of campaigns on Facebook and Instagram, attribute conversions, and support the selection and optimization of advertisements. The legal basis is consent (Art. 6, para. 1, letter a of the GDPR and Art. 122 of the Privacy Code). Consent is optional: refusing it does not prevent you from browsing or making a purchase, and you can revoke it via the privacy preferences button. Revocation stops future data collection; it does not render previous data collection unlawful and does not automatically delete data already received by Meta.

The Pixel is activated in the browser only after marketing consent is granted. The supported events are PageView (visit), ViewContent (product view), AddToCart (add to cart), InitiateCheckout (start checkout), and Purchase (purchase confirmed as paid), as well as Lead (request successfully submitted via the Business Area form). Commercial parameters are limited to product codes (content_ids), product type (content_type), amount (value), currency (currency), and number of items (num_items). Name, email, phone number, address, customer ID, order ID, or personalization details are not included. Advanced matching is disabled, and Meta submissions via the Conversions API from the site are suspended. The Pixel uses a separate technical context to prevent the transmission of URLs containing keys or order IDs.

Meta still receives technical connection data, including IP address, browser information, and any online identifiers: this processing is not anonymous. The _fbp (browser identifier) and, when applicable, _fbc (ad click-through) cookies have an expected duration of 90 days, subject to browser limitations or early deletion. Meta’s local storage items `lastExternalReferrer` and `lastExternalReferrerTime` store information about the type and timing of the external referral; they are removed upon withdrawal of Marketing consent. A browser session cookie, with keys `mcm-purchase-*`, prevents the same purchase from being resubmitted in the same tab; it contains a random code that is not transmitted to Meta and is used only after Marketing consent is granted.

FamilyBro S.r.l. and Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland, act as joint controllers for the collection and transmission of data to Meta via Meta tools, within the limitsof the Meta joint controllership agreement. FamilyBro manages the website integration, the privacy notice, and the collection of consent; the subsequent processing carried out by Meta is described in Meta’s privacy policy. You may exercise your rights with FamilyBro by contacting the addresses listed in this notice or with Meta; further information on the division of responsibilities is available in the agreement.

Data may be transferred to Meta Platforms, Inc. in the United States under the Data Privacy Framework for processing activities covered by the certification. The 90-day period applies to browser cookies; it does not represent the retention period for all data held by Meta. For those retention periods and criteria, please refer to Meta’s privacy policy.

To track requests from campaigns, the “Lead” event is sent to Meta only after confirmation that the Business Area form has been successfully submitted and with Marketing consent. Neither the filled-in fields nor the content of the message or attachments are transmitted to Meta. A browser session cookie, named mcm-lead-pending, contains only a random code and the time of submission, to link the confirmation to the thank-you page: it is used only with Marketing consent, expires after two minutes, and is removed upon revocation. The code is not sent to Meta. Refusal or revocation of Marketing consent does not prevent the request from being sent or a response from being received.

External resources used by the site's features

In addition to the services listed in the preferences panel, the site uses external resources for translations (Weglot, cdn.weglot.com), fonts (Adobe Fonts, use.typekit.net and p.typekit.net; Google Fonts, fonts.googleapis.com and fonts.gstatic.com, in the configurator), form security (Google reCAPTCHA), WordPress resources (s.w.org), and the operation of the configurator (configurator.myclipper.rexqo.xyz, api.myclipper.rexqo.xyz, and Amazon S3 resources in the eu-central-1 endpoint). Loading an external resource involves a connection to the relevant provider, which may receive technical data such as the IP address and request information even without advertising cookies.

Vendor Information: Weglot, Adobe Fonts, Google Fonts, Google/reCAPTCHA, WordPress resources, and Amazon Web Services. For information regarding data processing by the configurator, please contact FamilyBro using the contact information provided above. Payment and review services, when used for their respective purposes, include Stripe, PayPal, and Trustpilot. Not all of these resources are classified as advertising cookies: their loading and respective purposes should be distinguished from the Marketing and Statistics consents.